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Help! I'm in a Crisis! Public Relations 101 for Libraries
Friday October 18, 2024 10:00am - 10:45am EDT
TBA
Good news! People are talking more about libraries. Bad news is that the spotlight can bring unwanted attention. How do you handle angry patrons, social media comments, and political issues with grace? Learn some practical steps to help you create your own crisis management strategy like a marketing pro.
Speakers
avatar for Tobi Laukaitis

Tobi Laukaitis

Public Engagement Coordinator, Lynchburg Public Library
Tobi Laukaitis (she/her) has worked in Marketing and Communications for nearly 10 years. She began her career as a crime/public safety reporter before transitioning to public relations. Tobi specializes in social media strategy and crisis management and has worked with clients in... Read More →
Friday October 18, 2024 10:00am - 10:45am EDT
TBA
  VLA

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